J111 Privacy Policy — Your Data Is Safe With Us

Welcome to j111. This Privacy Policy ("Policy") explains what information is collected when you use the j111 platform, how it is used, and how it is kept secure.

By registering or using the j111.bet website or mobile application, you confirm that you have read and agreed to this Privacy Policy. Please read it carefully before using the platform for the first time.

This Privacy Policy complements j111's Terms and Conditions. Together, they form our complete user protection framework. Where there is any conflict between this Policy and the Terms and Conditions, the Privacy Policy shall prevail.

J111 only collects information necessary to provide its services. We never ask for data that isn't needed. The following three sections explain what we collect and why:

2.1 Information You Provide Directly

2.2 Automatically Collected Information

When you use the j111 platform, the following information may be collected automatically:

• IP address and device type (mobile/desktop)
• Browser Name & Version
• Operating System
• Time spent on the platform and pages visited
• Login and logout times and dates

2.3 Information Received from Third Parties

In some cases, information may be received from third parties — such as transaction confirmations from payment gateways or KYC data from identity verification providers. This information is used solely for legal compliance purposes.

J111 uses the data it collects for the following purposes:

• Account Management: For registration, login, and profile management.
• Identity Verification: To prevent access by users under 18 and to complete KYC verification.
• Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Customer Support: To respond to your complaints or queries.
• Ensuring Security: To prevent fraud, hacking, and unauthorized access.
• Legal Compliance: To meet regulatory compliance requirements.
• Service Improvement: For analytical purposes to improve the user experience.
• Promotional Communications: To send you information about bonuses and offers, subject to your consent.

J111 does not share your personal data with third parties — with the following limited exceptions:

• Payment Processor: Payment partners including bKash, Nagad, Rocket, and others receive only the minimum information required to process transactions. They are bound to comply with our security standards.
• KYC Verification Services: Required information is shared with authorized service providers solely for identity verification purposes.
• Legal Obligations: Data may be disclosed in response to a court order, government investigation, or directive from a regulatory authority.
• Business Changes: If ownership of j111 changes, your data may be transferred to the new owner. Users will be notified in advance should this occur.

Should your data need to be shared for any purpose beyond those listed above, your explicit consent will be obtained.

J111 applies both technical and administrative safeguards to protect your privacy. The key measures are outlined below:

• SSL/TLS Encryption: All data transfers take place through encrypted channels.
• Two-Factor Authentication (2FA): Additional OTP verification at login.
• Firewall & Intrusion Detection: Round-the-clock monitoring to prevent unauthorized access.
• Data Center Security: Servers are housed in secure data centers with strictly controlled physical access.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Staff Training: j111 staff receive regular data protection training and are bound by strict confidentiality agreements.

Cookies are used to enhance your experience on the j111 platform. They are small text files stored in your browser.

Types of Cookies We Use

You can disable cookies through your browser settings. However, turning off certain essential cookies may limit the functionality of the platform.

As a j111 user, you have certain fundamental rights over your own data:

• Right to Access Your Data: You may request to know what information is held in your account.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After closing your account, you may request that we delete as much of your data as legally permitted.
• Right to Restrict Processing: You may request that your data no longer be used for specific purposes.
• Right to Opt Out of Promotional Communications: You can opt out of marketing emails or SMS messages at any time.

To exercise any of these rights, email us at support@j111.bet. We typically respond within 15 business days.

J111 does not retain your data longer than necessary. The general guidelines are outlined below:

• All data is retained for as long as your account remains active.
• After account closure, transaction records are generally retained for up to 5 years in accordance with legal obligations.
• KYC documents are retained for a maximum of 7 years.
• Withdrawing marketing consent immediately stops the processing of your data for that purpose.

J111 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the legal age.

Age is verified at registration and re-confirmed during the KYC process. If a user registers with a false age, their account will be closed immediately and the associated data deleted.

If you believe your child is using j111, please contact us immediately at support@j111.bet.

J111 may update this Privacy Policy at any time. How users are notified depends on the nature of the changes:

• Important Changes: You will be notified at least 15 days in advance via email and platform notifications.
• Minor changes: This page will be updated, and the date at the top of the page will reflect the latest revision.

Continuing to use j111 after any changes take effect means you have accepted the updated policy. We recommend checking this page regularly to stay informed.

For any questions, complaints, or requests regarding this Privacy Policy, please contact us through any of the following channels:

• Email: support@j111.bet
• Live Chat: Click the chat icon at the bottom right of the platform
• Response Time: Usually within 24 hours; up to 15 business days for complex matters

If you are not satisfied with our Privacy Policy, you may file a complaint with the relevant regulatory authority. j111 is always prepared to cooperate fully within the bounds of applicable law.